Where Luxury, Efficiency, and Personalization Converge to Enhance Your Lifestyle

Concierge Services

Mastering the Art of Luxury Living

Panorama Assistance Service provides personalised concierge services for private clients, families, business travellers and groups.

We take care of everyday, urgent and non-standard requests throughout the journey — from restaurant reservations and gift delivery to personal assistance, security, private events and bespoke entertainment programmes.

Every request is handled individually. Our role is to find the right solution, coordinate trusted service providers and relieve the client of organisational concerns.

Purchases and Delivery

Panorama Assistance Service can arrange the purchase and delivery of:

• flowers and floral arrangements;

• wines and other beverages;

• gifts;

• tickets to concerts, theatre performances, sporting events and cultural occasions;

• items purchased on behalf of the client;

• personal belongings left behind at a hotel, in a vehicle, restaurant or another location;

• urgent and unusual orders.

Delivery can be arranged to a hotel, villa, restaurant, office, airport or another agreed address.

Upon request, we can also assist with selecting the gift, arranging elegant presentation and packaging, adding a personalised note and coordinating the delivery or presentation.

Personal Security

Panorama Assistance Service can arrange professional security services for private clients, families, delegations, executives and public figures.

Possible formats include:

• a personal bodyguard;

• security escort for a family or group;

• protection during transfers and events;

• security support during business meetings;

• private event security;

• enhanced protection for VIP guests;

• armed bodyguards in countries where this is permitted by law and subject to the required licences, authorisations and security procedures.

The format of protection, number of personnel and required level of expertise are determined individually according to the destination, itinerary and nature of the journey.

Transfers, Excursions and Special Programmes

Panorama Assistance Service can arrange:

• private transfers;

• chauffeur-driven vehicles;

• a vehicle at the client’s disposal;

• airport meet-and-greet and departure assistance;

• private excursions;

• tours with a personal guide;

• specially designed excursion programmes;

• non-standard and tailor-made itineraries;

• programmes for families and small groups;

• interpreters and personal assistants;

• private events;

• business meetings;

• small conferences;

• private presentations;

• corporate and incentive programmes.

The itinerary, transportation, personal assistance and content of each programme are created around the specific request.

Reservations and Personal Assistance

We can assist with arranging and booking:

• restaurants;

• exclusive and highly sought-after venues;

• private dining rooms;

• personal shoppers;

• stylists and specialist consultants;

• personal assistants;

• interpreters;

• private guides;

• accompanying personnel;

• specialists required for private or business meetings.

When necessary, Panorama Assistance Service can coordinate several services as one seamless programme, including transfers, restaurant reservations, interpreters, security, personal assistance and further activities.

Entertainment Programmes

For private celebrations, weddings, corporate occasions and special events, we can arrange:

• artists and performers from a wide range of genres;

• musicians;

• singers;

• presenters and hosts;

• dance performances and show programmes;

• venue decoration;

• floral design and event décor;

• technical production and support;

• special vehicles;

• classic and vintage cars;

• horse-drawn carriages;

• hot-air balloons;

• unusual transfers;

• entertainment concepts created for a particular event.

The programme may be designed for an intimate private occasion or for a larger group.

Individual and Unusual Requests

The possibilities of the Panorama Assistance Service concierge team are not limited to the services listed above.

We are prepared to consider unusual requests, combine several services into one coordinated programme and find suitable solutions through our network of trusted local partners.

Requests may include:

• an urgent purchase or delivery;

• a special or personalised gift;

• a private event;

• an excursion outside standard tourist routes;

• personal security;

• unusual transportation;

• a particular artist or entertainment programme;

• complete assistance for a guest throughout the journey.

Important Information

All services are provided upon individual request.

Specific possibilities, timing, prices, availability of service providers and final conditions are confirmed after the request has been received.

Certain services — including armed security, event organisation, the use of special vehicles and hot-air balloon flights — depend on local legislation, licences, official permissions, weather conditions and partner availability.

Panorama Assistance Service does not limit clients to a fixed list of services. We create an individual solution based on the client’s needs, itinerary and preferred format of travel.

For inquiries and reservations, please don't hesitate to reach out to us at panorama@evropas.fr. Our committed team is at your disposal, ready to cater to your every need.

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